Payment Policy

Currency and checkout

The store currency is United States dollars (USD). Review the product amount, shipping charge, taxes, currency and final total before authorizing payment. Card payment is available; choose from the payment options presented for your checkout.

An issuer may convert the transaction if your card account uses another currency and may apply its own exchange rate or fees. Such issuer charges are separate from the store's displayed amount.

Authorization and processing

Normal order preparation begins after successful payment authorization and takes approximately 1–2 business days. An issuer or processor can decline a payment or request verification. Incomplete or unverifiable transactions may delay handling. Check billing information and any instructions from your issuer.

A temporary authorization hold does not always mean a completed charge. Your issuer controls the release of a declined, reversed or unused hold. Consult the issuer about a failed transaction before repeatedly attempting payment.

Payment assistance and safety

Enter card information only in the checkout payment fields. Do not send complete card numbers, security codes, passwords or verification codes to support. Visit Contact Us for order-related payment questions, and ask your bank about confidential issuer decisions.

Refund processing and posting

After refund approval, we process and initiate the refund through the original payment method within 10 days. Bank or provider posting can require additional time. Eligibility, exchanges and the free prepaid mailing label included in the package are described in the Refund Policy.